Question 1

Who is FELIOS | SPE designed for?

Accepted Answer

FELIOS | SPE is designed for manufacturing companies with complex shift planning requirements – especially those facing changing capacity demands , employee absences , and manual Excel-based planning processes .

Question 2

Can existing ERP systems be integrated?

Accepted Answer

Yes. Capacity, employee, and planning data can be imported from ERP systems, HR systems, or Excel files. Planning information such as shift schedules and task assignments can also be synchronized back to ERP and HR systems.

Question 3

What is the difference between FELIOS | SPE and Staff Planning?

Accepted Answer

FELIOS | SPE manages shift and attendance planning ("Who is available when and working where?"). Staff Planning complements this with detailed task planning ("Who does what, and when?").

Question 4

Can FELIOS | SPE and Staff Planning be used independently?

Accepted Answer

FELIOS | SPE can be used as a standalone solution and extended with Staff Planning for detailed task planning.

Question 5

Is another FELIOS product required?

Accepted Answer

No. FELIOS | SPE can be implemented independently . If needed, it can be expanded with additional solutions: Need a solution for project and assembly planning ? Learn more about FELIOS | PM , which includes FELIOS | SPE as an integrated component. Need a solution for production planning and scheduling as well? Learn more about FELIOS | APS .

Question 6

1. What is INFORM GroundStar and what does it do?

Accepted Answer

INFORM GroundStar is a comprehensive software suite that leverages AI-powered Decision Intelligence to optimize resource management in aviation ground handling services. It supports all phases of ground handling including planning, scheduling, allocation, and post-operational analysis.

Question 7

Aviation-Native Platform

Accepted Answer

Unlike generic workforce management tools, S-Pace is purpose-built for aviation ground handling and airline ground operations, understanding the nuances of: Union contracts & collective bargaining agreements Seniority-based bidding workflows FAA/Transport Canada rest requirements Multi-shift, 24/7 operational needs

Question 8

What are the benefits of digital shift planning?

Accepted Answer

Efficiency & Reduced Workload Automated planning suggestions support capacity adjustments, enabling overtime to be scheduled based on actual demand and with full transparency.   Flexibility & Responsiveness Sick leave, absences, and short-notice changes are incorporated directly into the planning process, allowing bottlenecks to be identified and resolved early.   Quality & Planning Reliability Employees are assigned according to their qualifications, while the impact of vacations and absences can be simulated in advance.

Question 9

How practical are the results of the trend study?

Accepted Answer

The study is based on the assessments of 114 specialists and executives from supply chain management, logistics, and IT in the DACH region. In addition to current pilot projects, specific use cases such as demand planning, inventory optimization, and risk detection were evaluated. The study thus reflects the reality of leading companies in the market.

Question 10

Specifically, what problem does the S&OP solution solve?

Accepted Answer

The S&OP solution creates a unified data foundation and consistent metrics for all departments involved in the planning process. This transforms time-consuming coordination into structured decision-making—from individual items to a comprehensive view of the entire company.

Question 11

PLAN BASED ON DEMAND

Accepted Answer

Accurate workforce management starts with a solid understanding of demand drivers: order volume, customer frequencies, peak times. With smart forecasting tools you can predict precisely and avoid costly overstaffing or chaotic understaffing.

Question 12

Key Features of Staff Planning

Accepted Answer

Transparent Task Planning Task-centric planning board Drag-and-drop assignment (employee ↔ task) Multiple assignment capabilities Filtering and grouping options Full Visibility of Capacity and Availability Capacity utilization charts Distribution strategies Shift, vacation, and absence visibility Digital and Flexible Planning Live data updates with undo/redo functionality Web View for shop floor terminals

Question 13

Why do I need inventory optimization software in addition to my ERP system?

Accepted Answer

Traditional ERP systems usually map inventory management and planning in a rule-based and static manner (example: reorder point method). Our solution, on the other hand, uses AI-based forecasting models to take into account seasonality, demand, fluctuations, promotions and external factors, and automatically generates optimised order proposals.

Question 14

1. Who should join the GS Planning Product Exchange?

Accepted Answer

This session is for GroundStar Planning Staff & Equipment customers who want to exchange ideas, explore practical use cases, and get more value from their planning processes.

Question 15

WHERE CAN I GET MORE INFORMATION ABOUT INFORM?

Accepted Answer

Feel free to take a look at our website. If you have any questions about a possible career start at INFORM, our recruiting colleagues will be happy to help. Simply send your message to: career@inform-software.com .

Question 16

CONFERENCE DAY 0 (Pre-event evening - September 28, 2026)

Accepted Answer

For delegates arriving the evening before the event, we would be pleased to welcome you to our pre-event dinner at De Bokkerijder in Vaals.  Further details will be shared before the event.

Question 17

Aviation-Native Platform

Accepted Answer

Unlike generic workforce management tools, S-Pace is purpose-built for aviation ground handling and airline ground operations, understanding the nuances of: Union contracts & collective bargaining agreements Seniority-based bidding workflows FAA/Transport Canada rest requirements Multi-shift, 24/7 operational needs

Question 18

Technical Issue

Accepted Answer

If you are experiencing a technical problem with the platform, please contact our support team using the link below. Provide as much detail as possible so we can investigate the issue quickly. Report a Technical Issue

Question 19

Key Benefits of the Integrated Solution

Accepted Answer

End-to-End Planning Instead of Duplicate Data Maintenance Shift planning, task planning, and employee assignment are seamlessly connected through a shared data foundation.   Transparency Across Capacities and Availability Vacations, attendance, absences, and bottlenecks are directly visible within task planning.   Staff Assignments Based on Qualifications Staff Planning schedules only available employees and automatically considers stored qualifications.   Digital Communication All the Way to Production Planning information is delivered directly to shop floor terminals through a Web View.

Question 20

Definition Trailer Yard

Accepted Answer

A trailer yard is an area on or near an industrial site where trailers are temporarily parked, decoupled from the tractor, and loaded or unloaded independently of their arrival time.

Question 21

What kind of company is the Demand AI Forecasting Service for?

Accepted Answer

The best way to find out whether the Forecasting Service is right for your company is to have a brief, no-obligation chat with our experts.  The Demand AI Forecasting Service is designed for retail, distribution, and e-commerce companies facing volatile demand, seasonal patterns, or strong external influences—whether they do not yet have a structured demand forecasting process, seek to establish an objective basis for sales planning figures, or find that traditional ERP or Excel-based forecasts are reaching their limits. The service is particularly well suited for small and medium-sized businesses as well as organizations with lean planning and IT teams that want to operate on par with larger competitors—without building or maintaining their own data science capabilities. The Demand AI Forecasting Service provides advanced forecasting methods as a service, making sophisticated capabilities accessible that would otherwise require a specialized analytics organization—without the need for major IT projects or process overhauls. Not sure whether the Demand AI Forecasting Service is right for you? Feel free to contact us via the form at the bottom of the page.

Question 22

Cloud SaaS Advantage

Accepted Answer

No IT infrastructure needed – fully managed AWS cloud US-region data residency for compliance Enterprise-grade security with 99.6% uptime SLA Mobile-first for today's workforce Seamless updates without downtime

Question 23

Cloud SaaS Advantage

Accepted Answer

No IT infrastructure needed – fully managed AWS cloud US-region data residency for compliance Enterprise-grade security with 99.6% uptime SLA Mobile-first for today's workforce Seamless updates without downtime

Question 24

S-Pace seamlessly connects with your current systems

Accepted Answer

GroundStar Suite (native integration) HR Systems (SAP SuccessFactors, Workday, ADP) Time & Attendance (Kronos/UKG, ADP Time) Payroll Systems (via standard APIs) Legacy Crew Systems (as bidding layer) Open API architecture ensures future flexibility

Question 25

S-Pace seamlessly connects with your current systems

Accepted Answer

GroundStar Suite (native integration) HR Systems (SAP SuccessFactors, Workday, ADP) Time & Attendance (Kronos/UKG, ADP Time) Payroll Systems (via standard APIs) Legacy Crew Systems (as bidding layer) Open API architecture ensures future flexibility

Question 26

For which companies is the S&OP solution particularly suitable?

Accepted Answer

The solution is primarily aimed at medium-sized companies that want to better align their sales, procurement, and production planning and make more informed decisions in S&OP.

Question 27

How does the S&OP solution differ from traditional BI tools?

Accepted Answer

Traditional BI solutions present data. The S&OP solution goes a step further: it structures business relationships and translates data into clearly defined metrics and a consistent decision-making framework for sales and operations planning.

Question 28

CONFERENCE DAY 1 - September 29, 2026

Accepted Answer

10:00 - 17:30 10:00 - 10:25   Registration / Networking  / Coffee 10:30 - 10:50  Welcome  Andrea Vieten, Product Management, INFORM Tyrone Castelanelli, Product Marketing, INFORM   10:55 - 11:35   Keynote: From Information Sharing to Collaborative Intelligence - Rethinking Financial Crime Prevention Dr. Anastasia Kotowski , Head of Financial Markets & IT, CENTRE FOR EUROPEAN POLICY (CEP) Financial crime increasingly transcends national borders, technologies and regulatory frameworks. This keynote explores how collaborative intelligence, emerging technologies and evolving European regulatory and payment infrastructures can strengthen cross-border prevention, detection and response capabilities while balancing innovation, privacy and security. 11:40 - 12:25    Company Update Roy Prayikulam, SVP Risk & Fraud Division, INFORM Get a behind-the-scenes view of the newest developments and insights from INFORM. In addition, we will share our product strategy, ongoing initiatives, and future developments. Discover how we are driving innovation to meet market needs, and get a sneak peek at our roadmap.  12:20 - 13:20   Lunch​ Break / Networking 13:25 - 13:55   Inside RiskShield Details to be announced soon. 14:00 - 14:30 Unlocking Opportunities: What’s our Response on the Industrialisation of Scams? Eward Driehuis, VP Fraud Engineering, THREATFABRIC   Scams are becoming industrialised, driven by data leaks, AI and organised supply chains. This session explores how fraud operates at scale today, and why banks must shift to earlier intervention, stronger fraud-cyber collaboration, and shared approaches to stop scams before funds move. 14:35 - 15:05   Market Insights: Network Intelligence in the European ecosystem Regis Dwaalster, EBA CLEARING Details to be announced soon. 15:10- 15:40   Coffee Break / Networking 15:45 - 17:20   Inside RiskShield: Latest Key Developments Join our experts for a presentation on the highlight features and innovations within RS Components from the past year. News Within RS Application Center and RS Client Sara Knabe, Senior Business Consultant, INFORM Anika Merkens, Technical Trainer, INFORM   News Within RS Server Nina Gehlen, Software Developer, INFORM Till Diekmann, Solution Owner Compliance, INFORM Each session will be run twice: 15:45 - 16:30    Session I 16:35 - 17:20   Session II 17:25 - 17:30   Wrap-up & Closing Day 1 17:30 - 18:30   Free Time at Your Leisure 18:30 - 23:00   Evening Dinner @ Entertainment

Question 29

Do you need to change your way of working or your processes as a planner?

Accepted Answer

No. The Demand AI Forecasting Service does not interfere with your existing planning processes. It complements your current way of working with an additional, higher-quality forecasting signal. Planners continue to work within their familiar systems and areas of responsibility. Decisions, overrides, and professional judgment deliberately remain with people—the Demand AI Forecasting Service provides a more reliable and consistent foundation for them than ever before. Do you have any further questions? Feel free to contact us via the form at the bottom of the page.

Question 30

How is the inventory management software connected to our existing system landscape?

Accepted Answer

The inventory optimisation software is seamlessly connected to existing ERP and merchandise management systems via standard interfaces. Master data, inventories and transaction data are automatically synchronised.  This creates a consistent database for sales forecasting, scheduling and inventory optimisation without media breaks or manual data maintenance.

Question 31

WHO ARE YOU LOOKING FOR?

Accepted Answer

We are looking for ambitious and motivated individuals who want to make a big difference as part of a team of experts, work on tomorrow's topics, and contribute and drive innovations and ideas.  In the section " Business Units " you will find all areas in which you can start working for us. The job description will give you information about the desired requirements. If not all requirements match your profile, we encourage you to send us an application, because in addition to expertise and talent, your attitude, personality and spirit are just as important to us. We go forward and are looking for people who will go ahead with us.

Question 32

Account & Access

Accepted Answer

If you need help with your account or access rights, such as login issues, adding new users, or creating an additional site, please use the link below to contact our support team. Request Account or Access Support

Question 33

2. What can I expect from the session?

Accepted Answer

The Product Exchange is an online format focused on real-world planning challenges, live demonstrations, and open discussion. You’ll gain practical insights and have the opportunity to ask questions and share your experience with industry peers.

Question 34

How does a trailer yard differ from the traditional truck process?

Accepted Answer

In the traditional process, arrival and loading or unloading are directly linked. A trailer yard decouples these steps, allowing processes to be controlled more flexibly and resources to be deployed more effectively.

Question 35

Do existing systems need to be replaced in order to implement the S&OP solution?

Accepted Answer

No. The solution accesses data from your ERP and planning systems and integrates it into a central dashboard. Your system landscape remains unchanged.

Question 36

WHAT DOES THE APPLICATION PROCESS LOOK LIKE?

Accepted Answer

We rely on a transparent and efficient application process . The process is divided into different phases and can vary depending on the position you are applying for. We will do our best to give you feedback on your application in a timely manner. If you need more information, you can find the detailed application process here.

Question 37

2. Can GroundStar integrate with existing operational systems?

Accepted Answer

Yes, GroundStar offers integration flexibility to seamlessly fit into your existing IT environment. Highly configurable and built on AI-powered Decision Intelligence, it aligns with your organizational demands while supporting end-to-end ground handling processes.

Question 38

MANAGE STAFF DEPLOYMENT

Accepted Answer

Whether you run fixed schedules or flexible shifts, your plans need to align with laws, collective agreements, business goals, and employee preferences. AI-powered tools automate rule checks, match qualifications, and help build optimal rosters.

Question 39

Enterprise-Grade Protection

Accepted Answer

SOC 2 Type II Certified – Independently audited security controls ISO 27001 Compliant – Information security management GDPR Ready – Employee data privacy by design US Data Residency – All data stored in AWS US-East region Role-Based Access – Granular permissions for different user types End-to-End Encryption – Data protected in transit and at rest

Question 40

How is the Demand AI Forecasting Service integrated into your existing systems?

Accepted Answer

The Demand AI Forecasting Service is connected as a cloud-based service via a secure HTTPS API. For integration, we provide an officially maintained client library (e.g., Python, available via PyPI) that encapsulates authentication, data transfer, and job orchestration. On the customer side, all existing business data storage systems remain unchanged. Only defined data snapshots are transmitted to the Demand AI Forecasting Service, and the calculated forecasts are returned to the respective systems. The cloud service is fully operated by INFORM, including scaling, model operations, and monitoring. Integration only requires an outbound network connection (firewall approval) and can be implemented either by the customer’s IT team or optionally by INFORM. Typical integrations go live within just a few days. Would you like to learn more about the integration? Feel free to contact us via the form at the bottom of this page.

Question 41

Billing & Subscription

Accepted Answer

For questions regarding billing, invoices, or changes to your subscription (for example switching between monthly and yearly billing), please contact our support team using the link below.  Contact Billing & Subscription support

Question 42

CONFERENCE DAY 2 - September 30, 2026

Accepted Answer

09:00 - 15:10 9:00 - 9:10   Opening Day 2  Andrea Vieten, Product Management, INFORM Tyrone Castelanelli, Product Marketing, INFORM 9:15 - 9:35 Inside RiskShield: Harnessing the Power of Network Intelligence Through the Integration of FPAD Signals Nezar Nassr, Product Manager - Payments, Compliance, & Fraud Solutions, INFORM  Details to be announced soon. 09:40 - 10:10   Solutions in Action: From Uncertainty to Greater Confidence thanks to Network Intelligence Matteo Treggia , Fraud Management Specialist , CREDEM  Details to be announced soon. 10:15 - 10:45   ​Coffee Break / Networking 10:50 - 11:30   Inside RiskShield: Responsible Generative AI in Fraud Detection Nicephore Bayekula, Data Scientist, INFORM Dive with us into a forward‑looking exploration of how trusted generative AI can streamline the creation of fraud rules. Hear how INFORM’s latest innovation blends machine creativity with domain experience to generate rules that are faster to design and easier to maintain, illustrated through an early‑stage prototype. 11:35 - 12:05   Inside RiskShield Details to be announced soon. 12:10 - 12:40   Inside RiskShield Details to be announced soon. 12:45 - 13:40   Lunch Break ​/ Networking 13:45 - 14:45   Inside RiskShield: Profiling Best Practices in RS Client Stephan Lemkens, Solution Owner Compliance, INFORM Details to be announced soon. 13:45 - 14:15   Inside RiskShield: Explainable AI for Confident Risk Decisions INFORM Watch the Explainable Boosting Machine in action and see how transparency becomes a business advantage. In this interactive demo, you’ll follow real‑world examples illustrating how explainability strengthens compliance, communication, and confidence. 14:20 - 14:50   Inside RiskShield: Best Practices in RS Application Center  Details to be announced soon. 14:55 - 15:10  ​Wrap Up / Goodbye  Andrea Vieten, Product Management, INFORM Tyrone Castelanelli, Product Marketing, INFORM

Question 43

When is a trailer yard worthwhile?

Accepted Answer

A trailer yard is particularly worthwhile in cases of high transport volumes, fluctuating arrival times, and complex on-site processes. It requires sufficient space and structured process control.

Question 44

Enterprise-Grade Protection

Accepted Answer

SOC 2 Type II Certified – Independently audited security controls ISO 27001 Compliant – Information security management GDPR Ready – Employee data privacy by design US Data Residency – All data stored in AWS US-East region Role-Based Access – Granular permissions for different user types End-to-End Encryption – Data protected in transit and at rest

Question 45

What are the benefits of the report for me?

Accepted Answer

You will gain an overview of where companies stand today with AI agents, which use cases promise the most benefits, and which hurdles—such as data quality and integration—need to be overcome. This will enable you to better classify your own projects and launch them in a more targeted manner.

Question 46

3. Can I suggest topics for future sessions?

Accepted Answer

Yes. The agenda is shaped by the community. You can share your ideas during registration or directly during the session.

Question 47

How long does it take to implement the inventory management and procurement software?

Accepted Answer

Implementation is structured and usually productive within a short period of time. Initial effects such as improved delivery capability, optimised inventories and more stable scheduling processes are usually measurable shortly after go-live.

Question 48

Is the report also relevant for companies without AI experience?

Accepted Answer

Yes. Especially if you are just starting out, the report provides valuable guidance: Which entry scenarios have proven successful? How do companies build trust among employees? And what steps are crucial for making initial pilot projects successful?

Question 49

I HAVE A QUESTION ABOUT A JOB. WHO CAN I CONTACT?

Accepted Answer

It is important to us that you have a suitable contact person for all situations, who can answer your questions immediately. For this reason, you will find a contact person in every job description who you can reach out to by e-mail or telephone.

Question 50

Cancellation

Accepted Answer

We're sorry to see you go. If there is anything you're unhappy with, please feel free to contact us using the contact form below. We're confident that we can find a solution that works for you. However, if you would still like to proceed with cancelling your subscription, please follow this link. Cancel Subscription

Question 51

EMPOWER YOUR EMPLOYEES

Accepted Answer

Flexibility only works with participation. Tools like WorkforcePlus StaffConnect allow employees to set their availability, swap shifts, give feedback, and communicate with teams easily. The benefits: higher acceptance, better planning reliability, and more motivated staff.

Question 52

How much internal effort is required for inventory management and scheduling after implementation?

Accepted Answer

After implementation, the inventory management software works largely automatically. Schedulers receive specific order and scheduling suggestions instead of having to manually calculate sales forecasts and safety stocks.  The ongoing effort in operational inventory management is significantly reduced, while planning reliability and transparency increase.

Question 53

How is information security ensured?

Accepted Answer

INFORM is certified to ISO/IEC 27001:2022 and thus meets the highest international standards for information security. Our customer data is not shared with external AI providers or other third parties and is not used to train third-party models. The use of data for the further development of our own models takes place exclusively within the scope of the contractually agreed purpose limitation, while maintaining confidentiality, access restrictions, and applicable data protection requirements. This ensures that your data is processed in a protected, compliant, and responsible manner.

Question 54

What role does my existing ERP system (e.g., SAP) play in the use of AI agents?

Accepted Answer

According to the study, integration into existing systems is one of the biggest success factors. Many companies work with SAP S/4HANA or R/3, which is why the study explicitly highlights how AI agents can be seamlessly integrated. This allows you to understand the challenges and solutions you will encounter.

Question 55

How is information security ensured?

Accepted Answer

INFORM is certified according to ISO/IEC 27001:2022, meeting the highest international standards for information security. The Demand AI Forecasting Service is operated exclusively within an INFORM-managed AWS cloud environment located in the EU. Customer data is not shared with external AI providers or any other third parties, nor is it used to train third-party models. The infrastructure, hosting, and operation of the forecasting models are fully managed by INFORM. The use of data for the further development of our own models is carried out strictly within the contractually agreed purpose limitation, in compliance with confidentiality obligations, access restrictions, and applicable data protection regulations. This ensures that your data is processed securely, compliantly, and responsibly at all times.

Question 56

3. What benefits can I expect from GroundStar compared to other software solutions?

Accepted Answer

GroundStar uses AI-powered Decision Intelligence for holistic optimization, evaluating a wide range of operational scenarios to identify the best possible solutions. Unlike many other solutions, GroundStar supports all operational phases — from planning to post-operational analysis — while remaining highly configurable and seamlessly integrable into existing IT environments. Our software is backed by dedicated experts offering comprehensive technical support and has a proven track record with over 200 installations worldwide.

Question 57

CAN I TALK TO YOU IN PERSON BEFOREHAND?

Accepted Answer

During the year, we participate in many career fairs and also organize networking events on our campus or in the vicinity of Aachen. On the career homepage you will find an overview of all the events where you can meet us in person beforehand and start a conversation. We are looking forward to getting to know you.

Question 58

ARE CAREER CHANGERS WELCOME?

Accepted Answer

Career changers are very welcome at INFORM. Of course, our focus is on well-trained software developers, but we as a company have had good experiences with career changers so far. They have shed lights on our work from new angles and thus contributed to our development. So it is not a disadvantage if your CV does not exactly match the advertised position. Be brave and apply anyway.

Question 59

How does the Forecasting Service differ from traditional forecasts in SAP or Excel?

Accepted Answer

Traditional forecasts in ERP systems or Excel are typically based on fixed statistical methods that require extensive parameterization, regular maintenance, and manual adjustments when demand conditions change. The Demand AI Forecasting Service takes a different approach: The AI leverages pre-trained knowledge from a wide range of real-world demand scenarios and automatically identifies whether observed changes are driven by structural patterns, seasonality, or random noise. This results in more stable and realistic forecasts—especially in environments with volatile demand, promotional business, or incomplete data. The focus is not on a single model, but on the quality of the forecasting signal for decision-making. Planning teams achieve better results without model maintenance, complex parameter settings, or ongoing methodological debates in day-to-day operations. If desired, we can provide measurable proof through our cost-effective and non-binding Proof of Concept, demonstrating how your forecast quality improves with the Demand AI Forecasting Service.

Question 60

LEVERAGE DIGITALIZATION

Accepted Answer

If you are still managing your workforce in spreadsheets, you are falling behind. Digital systems streamline processes, enable forecasting, track compliance, and bring transparency to teams of any size.

Question 61

DO YOU ALSO OFFER JOBS FOR POTENTIAL EMPLOYEES WHO SPEAK ENGLISH ONLY?

Accepted Answer

Yes, there are always vacancies with an anglophone focus, but it has to fit the position and the team. If you want to know what is required for the position take a look at the vacancy. There you will find the language requirements.

Question 62

What specific measurable benefits does the inventory management software offer?

Accepted Answer

The solution reduces excess inventory, improves delivery capacity and lowers capital commitment through precise, AI-supported sales forecasts and automated order proposals.  At the same time, the manual planning effort is significantly reduced, as planners work with clear recommendations for action instead of time-consuming analyses.  The result is stable processes, lower costs and greater planning reliability.

Question 63

Does a trailer yard need intelligent control?

Accepted Answer

The control of trailer movements is essential in a trailer yard, but it does not have to be implemented as a separate system. Modern yard management systems integrate trailers directly into the overall logic of on-site traffic. This allows trailer movements, resources, and processes to be centrally coordinated and synchronized. Instead of operating isolated solutions, companies benefit from end-to-end control that takes all yard processes into account holistically and connects them efficiently.

Question 64

DO YOU ALSO OCCUPY FULLY REMOTE POSITIONS?

Accepted Answer

Yes, there are always positions that are also offered fully remotely. You will find this information in the vacancy. The extent to which you can work remotely depends on the team and its working methods. You will receive information about this in the interview or in advance from the contact person, who you will find in the vacancy.

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